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Privacy Policy
Last Updated: 9/12/2025
Selections Souvenirs (“us”, “we”, or “our”) operates the website selectionssouvenir.com (the “Service”). We are dedicated to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights when you use our website or purchase from us. By accessing or using our Service, you agree to the terms described in this policy.
Information Collection & Use
We collect different types of information to provide, maintain, and improve our Service.
Types of Data Collected
Personal Data
When using our Site, we may ask you to provide us with certain personally identifiable information (“Personal Data”), which may include but is not limited to:
Full name
Email address
Phone number
Shipping and billing address
Postal/ZIP code, city, and country
Payment information (processed securely)
Cookies and usage data
We use this information to fulfill your order, contact you regarding purchases, respond to your inquiries, and send you updates if you opt-in to our newsletter.
Usage Data
We may also collect non-identifying data on how the website is accessed and used. This may include:
IP address
Browser type and version
Pages visited
Time spent on pages
Device identifiers
Referral source
Date and time of access
Tracking & Cookies
We use cookies and similar tracking technologies (beacons, tags, and scripts) to analyze traffic and improve your shopping experience.
You may choose to decline cookies through your browser settings. However, some features may not function properly without them.
Examples of Cookies We Use:
Session Cookies: To operate our Service
Preference Cookies: To remember your settings
Security Cookies: For data protection and fraud prevention
Use of Data
Selections Souvenirs uses collected data for the following purposes:
To process and deliver your orders
To respond to customer inquiries or support requests
To send transactional and promotional communications (if you opt in)
To notify you about changes to our Service or policies
To personalize your shopping experience
To analyze and improve our website’s performance
To monitor security and detect potential threats
Transfer of Data
By using our Site from outside Kenya, you acknowledge that your data may be transferred to — and processed in — Kenya or any country where our partners or servers are located.
We take all reasonable steps to ensure that your data is handled securely and in line with this Privacy Policy.
Disclosure of Data
Selections Souvenirs may disclose your personal data when legally required or in good faith belief that such action is necessary:
To comply with legal obligations
To protect and defend the rights or property of Selections Souvenirs
To prevent fraud or abuse of our services
To protect the personal safety of users or the public
To comply with regulatory investigations or proceedings
Security of Data
We are committed to securing your information. We implement appropriate physical, digital, and managerial safeguards to prevent unauthorized access or disclosure. Sensitive data, such as payment information, is encrypted and securely handled by our payment processors.
Service Providers
We may work with third-party providers to:
Fulfill shipping
Process payments
Provide website analytics
Power email marketing campaigns
Maintain our website and database
These third parties have access only to the data necessary for their services and are contractually bound to protect it.
Analytics
We use third-party analytics services like Google Analytics to track and report site activity. This helps us understand visitor behavior and improve our user experience.
Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any external website you visit.
Children’s Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we discover such data has been collected without parental consent, we will delete it promptly.
Your Rights and Choices
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Request data portability (where applicable)
Changes to This Policy
Selections Souvenirs may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. You are encouraged to check this page regularly to stay informed.
Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or your data, please contact:
📧 Email: sales@selectionssouvenir.com
📍 Address: Parklands Office Suites, Nairobi, Kenya
By using Selections Souvenirs, you’re investing in unique handcrafted gifts and artisan culture—and we’re committed to protecting your privacy every step of the way.