Shipping Policy

Thank you for shopping with Selections Souvenirs! Here’s everything you need to know about our delivery process:

🚚 Order Processing & Delivery Times

We’re committed to getting your order to you quickly and safely.

• Local Deliveries (Kenya):

  • In-stock products: 24–48 hours

  • ‘Available on Order’ products: 3–5 business days

• International Shipping:
  Estimated delivery: 5–10 business days after order fulfillment.

📦 Order Confirmation & Tracking

Once you place your order:

• You’ll receive an order confirmation via email with your order details.

• You can also view order status under the “Your Orders” section on our website.

• When your order is ready for delivery, our team will call you for dispatch confirmation.

🌍 Shipping Zones (Kenya) & Local Rates

We deliver across Kenya and have categorized delivery charges by zones:

Zone 1 – KES 250

Ngara, Desai, Serena Hotel, Valley Rd Church, Nairobi Hospital, Nairobi Women’s, Riverside, Kariokor, Bunyala/Lusaka Rd, Nyayo Stadium, Upperhill, Museum, Chiromo

Zone 2 – KES 300

Four Points, Hurlingham, Yaya Centre, Kilimani, Gurunanak, Pangani, Westlands, Westgate, ABC Place, Pumwani, Ojijo Rd, Parklands, Kileleshwa, Muthaiga, Utalii, Drive Inn, Allsops, Eastleigh, Naivas–Outering Rd, Nairobi West, Capital Centre, T-Mall, Madaraka, Strathmore, DCI, Balozi, Muthaiga North, MP-Shah, Aga Khan, Oshwal, Highridge, Mpaka Rd, KNH, Daystar, Coptic Hospital, Prestige, Mbagathi, Highrise

Zone 3 – KES 350

Roaster/Garden City, USIU, TRM/Lumumba Drive, Mathare, Huruma, Baba Dogo, Lucky Summer, Kariobangi, Pioneer Estate, Uhuru Estate, Buruburu, Jericho, Mtindwa, Donholm, Kasarani, Mirema, Zimmerman, Maziwa, Jacaranda, Githurai 44/45, Kahawa Wendani, Kangemi, Fedha

Zone 4 – KES 400

Kibera, Thindigua, Galleria, Gateway Mall, Southfield Mall, Obama–Kangundo Rd, Nyayo Gate (ABD), Loresho, Kitsuru, Spring Valley, Peponi Rd, Thigiri, Kabete Gardens, Uthiru, Kahawa West, Kwa Ndege, Tassia, Pipeline, Tajmall, Embakasi, Saika, Delta, Village Market

Zone 5 – KES 450

KU, Ruiru Bypass, Kinoo, Airport North Rd, Syokimau, Mlolongo, Edenville, Runda, Lower Kabete, Ruaka, Nyari, Ngong, Racecourse

Zone 6 – KES 500

Kikuyu, Utawala, Kitengela, Ongata Rongai, Kiambu Town, Muchatha, Ndenderu, Karen, Limuru Town, Kamulu

Zone 7 – KES 600

Eldoret, Kisumu, Mombasa, Kwale, Kilifi, Nyeri

Zone 8 – KES 700

Kakamega, Kisii, Nanyuki, Meru

🌐 International Shipping

We ship globally! 🌍

• Shipping rates are automatically calculated at checkout based on your country and order weight.

• We partner with reliable courier services to ensure smooth, trackable delivery worldwide.

📝 Questions?

Need help with your shipping details or want to follow up on your delivery?

📧 Email: support@selectionssouvenirs.com
📞 Phone/WhatsApp: +254 790 867 733
💬 Or use the contact form on our website

Selections Souvenirs – Spreading joy across Kenya and the globe, one gift at a time.